FAQ’s

Most frequently asked questions

Shopping Basics

What Shipping Methods Are Available?

Regular shipping is the default and most used method of shipping. Based on the costumer location sometimes the express method might be available at an additional price.

What are your shipping and return policies?

Returns can be offered within reason. If an item is damaged or doesn’t meet your expectations please send us an email using our contact page and we will make it right.

Do You Ship Internationally?

Yes we do, but be advised, item can take longer to arrive.

Payments

What Payment Methods Are Accepted?

All major credit and debit cards are currently accepted.

Do you accept international credit cards?

Yes we do, but keep in mind, fees might be added by your financial institution.

Do you charge sales tax on any item?

Sales taxes and others may be added on checkout.

Shipping & Returns

I want to return my purchase! What do I do?

Please send us an email and we will assist you with your return request.

How long does it take for me to get a refund?

Refund generally can take up to two weeks from the time they are issued and are refunded back to your original method of payment.

How Can I Cancel Or Change My Order?

If possible by sending us an email using our contact page.

How can I get assistance if I need it?

By sending us an email using our contact page.

Contact

Still have questions?